We completely acknowledge the sensitivity of the updated payment information and take your privacy very seriously. This is why we use a secure and trustworthy website called One Time Secret to encrypt your information. All the code is open source and therefore guaranteed to be safe. The steps are as follows, and should take no longer than 5 minutes to complete:
1) Navigate to https://onetimesecret.com/ in your browser.
2) Add your confidential information in the text field that says, "Secret content goes here..."
3) Make up a simple passphrase and enter it into the passphrase box (please only use lowercase letters and/or numbers). Write this down on a sheet of paper or keep it in memory.
4) Click "Create a secret link"
5) Copy that link in yellow and paste it into your message to us (if you haven't started a ticket with us, please do so here), and also include your passphrase you made up.
6) That's it! We will now be able to securely access your message and it will self-destruct immediately after we open the message.
Thank you and please let us know if you have any questions or concerns.